Design Thinking Workshop

Design Thinking Workshop and Coaching

Ready to Book a Workshop?

Email us to setup a scoping meeting for your Design-Thinking workshop. 


Half-day Design Thinking workshop to introduce Design Thinking fundamentals and come away with a plan for how your team might incorporate Design Thinking into your everyday work.

Design Thinking

1 day or 1 week Design Thinking bootcamp where we blend service design tools and design thinking together to address an active business challenge as a team.

Design Thinking Coaching

On-site Design Thinking coaching which aims to multiply your investment into design thinking capabilities by designing ways of working which incorporate design thinking into your team.

Why Design Thinking? 

Design Thinking allows teams and organisations to surface and solve complex organisational challenges.

Inquisition's Design Thinking training empowers individuals in your company to identify challenges, form multi-disciplinary teams, and apply the Design Thinking process to solve real business problems and drive innovation in South Africa.

From Design Thinking to Design Ready

We're skeptical of Design Thinking trainers who believe that the Design Thinking process is a panacea. Design Thinking alone will not fix your business' challenges.

To maximise your investment into Design Thinking training your organisation must become Design Ready.  

All of our Design Thinking workshops blend organisation-design into design training so that when you walk away from a design workshop with Inquisition you will be able to connect your design capabilities to your organisation's challenges and understand how to overcome some of the typical blockers to Design Thinking.

Receive a Custom Design Thinking Playbook

We know that every organisation is different and your design-thinking process should be adapted just for your organisation.

Design methods fail when they fails to integrate into the on-going work of a team successfully.

We leave you with a custom Design Thinking playbook to take back into your organisation to multiply the effect of your investment into Design Thinking.

On-Site Delivery

Our Design Thinking workshops are delivered on-site and are customised to your team's needs.

We've applied Design Thinking to improving Customer-Centricity in an Insurance firm, have worked with a sales team to develop a custom Design Thinking playbook which allowed them to develop customer-centred and innovative ways to generate value for clients.

Who the Design Thinking Workshop is For

The workshops are ideal for your team no matter what level your team are at. We have customised workshops for a team of medical professionals, actuaries, executives, marketing and sales teams.

Design Thinking

We introduce and apply design methods to your team's existing work. The learning is the work and the work is the learning. 

Your team will be empowered with the ability to apply design thinking methods to existing work and long after we're gone can continue to experiment and learn.


  • Design Thinking Methods and how to apply them in your organisation when time and money are constraints
  • Learn how to develop a design project plan and plan your first design research project.
  • Learn how to apply design tools like service and experience maps and customer personas
  • Making a case for the Design-Thinking
  • Communicating the value of Design and the results of Design to executives to rally teams behind Design
  • Assessing your team's design skills and learn how to build a movement behind design to scale across your organisation


  • Understand Design-Thinking methodswhich drive customer-centred decision making
  • Walk away with a custom Design-Thinking playbookfor your organisation
  • Multiply your return on investment in Design-Thinking by learning how enable and scale it

Focus Areas

Design Thinking

Introduce the history of design thinking to your team. Practice fundamental techniques associated with each stage of the design thinking process and learn how to apply a design lens to your own work to enhance customer-centricity.

Service Design

Learn how to apply human centred design to improving customer experience. The service design focus introduces service design tools and focuses on helping your team to sync up each stage of your service experience.

Team Design

Learn how to facilitate design thinking workshops so that you can enable design at scale within your organisation. Design practical ways to integrate design thinking into your team's everyday work.

Book a Design Thinking Workshop

"Very few times in business, do you get to participate in a process that can change the course of your business. That is exactly what INQUISITION did for us."

Reinard du Plessis – GM Marketing at ATKV

"Inquisition’s practical, implementable approach enabled our team to learn new skills and apply them within a very quick timeframe. Inquisition encouraged us to become far more conscious of data and results in our approach, and also helped us see how we could build regular testing and experiments into our activities."

Amanda Spoor – BrightRock Insurance