We help organisations meet the challenge of aligning people and their work with an organisation’s purpose and strategy.
We do this to help companies become better places to work. Where people want to show up; where talented people can perform at their best in organisation designed to enable teams to do their best work.
Design a Better Organisation
Assess employee journeys and service they receive at work and design improved interactions from recruitment, on-boarding to a graceful exit and beyond.
Leadership and Team Workshops
Develop context-fit leadership principles, goals and activities or have the community of leaders assess the behavioural changes needed to improve upon the employee experience.
Employee Experience Assesments
Assess your organisation's employee experience or operating model via on-site research and surveys to surface opportunities for design using qualitative research, employee experience surveys and benchmarking.
6 - 12 month on-site coaching programmes to accelerate a change toward a better place to work and address structural, people or process issues.
Hire us to partner with your people function to create a in-house organisational design capability.
We work alongside your teams on-site to facilitate the exploration of complex challenges in 6 weeks (from R185,000)
We work side by side with you to rapidly conceptualise, develop and test a new idea with our tech-firm, SiGNL.
Work with your People or HR team to address a complex organisational challenge and test it on employees to scale it.
Value Proposition Design
We conduct design-research to elicit customer need, develop a proposition and then test it with them.
Team Playbook Design
Upgrade the way that your team works by piloting new ways of working into a single team. Bolt on a change programme to scale it.
Upgrade your Team
Across all of our work, we have identified patterns and plays which immediately unlock better value for teams which we have found to be repeatable across changing contexts. We introduce a better way as a pilot in one month, show your team how to measure its impact and we can scale it across teams when it works. (From R185,000 ex VAT for a one-month pilot).
CONTENT AND LEARNING EVENTS
We work with communications teams to create podcasts, interactive employee experiences and content for employees which people enjoy reading.
Interactive Museums: Digital Safari, Purpose Exploration, Leadership or Customer Immersion
Team Toolkits, Culture Decks, Onboarding Books, Learning Bots to improve on-boarding experiences, increase engagement with internal training content and support organisational culture
Digital and Design Literacy Bootcamps: Design Thinking Bootcamp, Design Hackathon, Build-a-Bot, Crypto Hack, Maker Days
Events: Panel Debates and Keynotes on Designing Employee Experiences
Learning Experiences and Expos: Custom hardware and talks to introduce new ideas and improve engagement
Podcasts: Internal and External facing podcasts to explore themes such as Future of Work or Design in South Africa
Why Upgrade the Way Your Organisation Works?
90% of companies are confronting problems so complex that teams are essential to solving them¹.
We work with teams to improve their ability to solve complex problems by introducing new ways of working, mindsets and capabilities into their on-going work streams. In so doing we adapt and naturalise the methods of design-thinking and lean and principles of agile.
The investment in teams pays off. People with a design element in their work were on average 41% more productive than average¹ and IDEO found that organisations that foster a culture of strong purpose and design sensibility outperform the S&P by 303% and 211%, respectively².
 “The Power of Many,” EY, 2013.  “Value of Design Research,” Design  “Creative Difference,” IDEO, 2017 Council UK
Our Latest Projects
For a leading private investment bank we developed an electronics maker-day experience to foster better team work, digital confidence and improve digital fluency.
For ATKV we increased capacity to approach complex problems and a deepened understanding of one another’s roles in delivering a brilliant customer experience and evidence of increased revenue.
We designed the Digital Safari learning experience as an interactive museum which blended content about our client' investment into emerging technology into an immersive museum experience.
We researched and then developed a culture book to make explicit to new and existing employees the way a team worked to enhance their experience and help the team grow gracefully.
"Very few times in business, do you get to participate in a process that can change the course of your business. That is exactly what INQUISITION did for us."Reinard du Plessis – GM Marketing at ATKV
"Inquisition’s practical, implementable approach enabled our team to learn new skills and apply them within a very quick timeframe. Inquisition encouraged us to become far more conscious of data and results in our approach, and also helped us see how we could build regular testing and experiments into our activities."Amanda Spoor – BrightRock Insurance
Each week we'll send you practical resources and tips to enhance your employee's experience as well as good-reads about employee experience design.
Work With Us
We work with ambitious leaders who want to tap into the full potential of their team.
Our aim is to make design more accessible in South Africa. Contact us to speak at your next conference or setup an interview.
We're always looking to extend our partner network. We fluidly form multi-disciplinary squads to meet our client's challenges.